Return & Refund Policy

Last Updated: June 6, 2026

Welcome to StockV. We value your satisfaction and strive to provide quality products and excellent customer service.

Returns

Customers may request a return within 30 days of receiving their order.

To be eligible for a return, the item must:

• Be unused and in the same condition as received.

• Be in its original packaging.

• Include proof of purchase or order confirmation.

Non-Returnable Items

The following items cannot be returned:

• Gift cards

• Personalized or custom-made items

• Clearance or final-sale items

• Products damaged due to misuse, negligence, or improper handling by the customer

Damaged, Defective, or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery.

To process your claim, please provide:

• Your order number

• Clear photos of the item

• Photos of the packaging

After review, StockV may offer a replacement, store credit, or a full refund.

Refunds

Once we receive and inspect your returned item, we will notify you regarding the approval or rejection of your refund.

Approved refunds will be issued to the original payment method within 5–10 business days.

Please note that processing times may vary depending on your bank or payment provider.

Return Shipping Costs

Customers are responsible for return shipping costs unless:

• The item is defective

• The item arrived damaged

• An incorrect item was shipped

Original shipping fees are non-refundable.

Order Cancellations

Orders may be canceled within 24 hours of purchase.

Once an order has been processed or shipped, it can no longer be canceled.

Contact Information

If you have any questions regarding returns or refunds, please contact us:

Store Name: StockV
Email: stuckv123@gmail.com

We aim to respond to all inquiries within 24–48 business hours.